Here's how it works:
- Choose your product category.
- Choose your product and enter your serial number.
- Confirm your selected product(s) and continue to check out.
- Sign in to your account and submit your request.
- Download and print the pre-paid FedEx shipping label (provided once your order is confirmed).
- Please pack your product for return (see Packing Instructions for details) and affix the FedEx label to the box.
- Take the box to a FedEx-designated drop-off facility. FedEx drop sites can be located through their website at www.fedex.com, or by calling 1-800-GOFEDEX.
- NOTE: If you are unable to drop off your package at a FedEx facility due to physical limitations OR do not have access to a FedEx facility in your area, please contact FedEx for a home pick up.
If you would like to make arrangements to ship more than 10 items, or if your shipment is originating from outside the contiguous U.S., or if you would like to recycle a product not listed on the product category selection, please send us an email.
To find more information about how Seiko EPSON is helping to improve the environment, click here