Epson WorkForce 435 All-in-One Printer

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(108 Questions : 133 Answers)

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I just bought the XP-800 and it is not printing the black clearly its all jumbled like it is running out of ink. Any suggestions it is brand new?

I checked the levels and the black is lower than all the colored ones which is odd as it is brand new.

I have used this product for: less than a week

Expertise: intermediate

I use this product for: Personal

1 week, 4 days ago

Dawn

- Florida

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Hello, my name is Syd and I am with Epson America

Just to verify, if the printer does this even when making a copy, and these are Epson Inks, please contact Epson support directly at 562-276-4382 and a rep can assist as a possible warranty exchange may be needed.

Syd

1 week, 3 days ago

Epson Support

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how do I print 2x2" passport photos?

I looked in the size settings but I only see 3x5 and then it jumps down to about 1x1. I need to print 2x2 inch photos

2 weeks, 2 days ago

foolishmonkey

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Hello, my name is Syd and I am with Epson America

Unfortunately, the copy sizes are limited. If you need a size that is not built in, a computer with software would be needed.

Syd

2 weeks, 1 day ago

Epson Support

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Any idea on why my workforce 435 stopped communication with my computer?

I have been useing my Epson Workforce 435 for 14 months. Now suddenly it has stopped working. When testing all ntwork connection items PASSED. The message is 'A router/access channel conflict has been detected. If you have problems printing or scanning, improve your wireless network inviroment.' I cannot print or scan. Everything is set up as it has been for months. I set the computer right next to the printer....no good. At my computer communication has stopped causing the printer document window to start in printing mode then read ' printing error.' Scanning... a printer cannot be detected. Check ink level...no ink... all cartridges are new. I have uninstalled and tried to reinstall all new updates...can't do this because no printer can be detected...so I I had to restore files from an earlier date to get my printer back into my files. I have done a spooler check. I have actually tried everything.....Any ideas?

I have used this product for: 6 months or more

Expertise: beginner

I use this product for: Personal

2 weeks, 3 days ago

Terry

- Massachusetts

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Hello, my name is Syd and I am with Epson America

This message shows there has been an increase of background wireless noise to your area and the printer is having a hard time understanding your router. Keep in mind this is similar to multiple very loud radios playing different music at the same time. You may be able to hear your 'one' radio, however you can not understand it due to all the background noise. Placing the printer closer usually does not resolve the issue as it still can 'hear' all of the other radios playing loud to not 'understand' your own. You may want to move the router or printer to a different room, or even run cable if the background noise can not be eliminated.

Syd

2 weeks, 2 days ago

Epson Support

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Why is the sheet feeder jamming the paper?

I can not print because the sheet feeder suddenly started jamming. It will begin to feed the paper but then will catch and wont feed the sheet. The feeder continues to sound like it is turning but the paper will not move. This printer is 11 months old and used for home use only.

I have used this product for: 6 months or more

Expertise: beginner

I use this product for: Personal

1 month, 2 weeks ago

ELo

- Texas

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I have had this same problem. Epson has replaced my machine under warranty 3 times. All have the same problem, Call Epson. Your machine is still in warranty with only 11 months. Maybe Epson will replace it.

Apparently the document feeder on this model is of poor quality. That is apparently what you get for buying an inexpensive product. Usually Epson has better quality, but not on this product.

I have used this product for: 6 months or more

Expertise: advanced

I use this product for: Business

3 weeks, 6 days ago

- Texas

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Hello, my name is Syd and I am with Epson America

This may be a hardware issue with the printer itself. Please contact Epson support at 562-276-4382 and a rep can assist. You would want to contact Epson while there is any issue while under the warranty period.

Syd

1 month, 2 weeks ago

Epson Support

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Can someone please tell me how to set up my printer to fax. I am not sure how to connect it to the phone line.

There are two ports for phone, I plugged my phone line in the phone port. but I don't know how to connect it to the phone line. there are no places to connect it. Please help I really need to send some faxes.

I have used this product for: 1 month - 6 months

Expertise: beginner

I use this product for: Education

1 month, 1 week ago

Gigi

- Orlando Florida Home

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There are two ports. 1 has a picture of a phone. Plug your phone into this port. The other port goes to your phone line jack in the wall. This is the jack your disconnected your phone from. Epson supplied an extra phone cord just for this.

I have used this product for: 6 months or more

Expertise: advanced

I use this product for: Business

4 weeks ago

- tEXAS

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Hello, my name is Syd and I am with Epson America

This would be the same as connecting a new phone. Connect the phone line from the back of the printer that says INT to the wall. This is the only connection needed. Please see the start here or reference guide for illustrations on this connection.

Syd

1 month, 1 week ago

Epson Support

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My computer say that it can't connect to my printer, in order to scan.

I have used this product for: 1 month - 6 months

Expertise: intermediate

I use this product for: Personal

1 month ago

Nita

- California

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Hello, my name is Syd and I am with Epson America

Depending on the computer used, you would want to Run Epson Scan Settings. This utility will set Epson Scan to the correct printer. If this does not see the scanner as Scanner1, there may be a connection issue or other item involved. Any time the printer does not scan, this setting should be checked.

Syd

4 weeks, 1 day ago

Epson Support

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Printer has a new black cartridge but it won't print. how do we get it to print?

It tells us we only have black and it can temporarily print, if we want push OK. When we do that, it says do you want to replace the cartridge now? Yes - 1; No - 2. We press "2" and sometimes it prints but usually it doesn't.

I have used this product for: 6 months or more

Expertise: beginner

I use this product for: Personal

1 month, 2 weeks ago

Anita

- Roseville

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I only use the black ink cartridge but it keeps telling me it needs to be pushed down. I cannot push it down any farther. What am I doing wrong?

I have used this product for: 6 months or more

Expertise: beginner

I use this product for: Personal

1 month ago

Jen

- McLean, VA.

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Hello, my name is Syd and I am with Epson America

From your description, the printer say it only has black ink cartridge installed and the color inks are expended. Replacing the black ink would not resolve the issue and you would need to replace whichever color is needed. This is why the temporary print option appeared.

Syd

1 month, 2 weeks ago

Epson Support

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How do you darken and lighten copies

I have used this product for: 1 month - 6 months

Expertise: beginner

I use this product for: Personal

1 month, 2 weeks ago

mtm

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Hello, my name is Syd and I am with Epson America

This is done in the Copy menu settings under Copy density. Higher density will make a darker print.

Syd

1 month, 2 weeks ago

Epson Support

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Does this printer print envelopes?

I use 2 different envelope sizes, does this printer print envelopes?

I have used this product for: less than a week

Expertise: advanced

I use this product for: Personal

1 month, 2 weeks ago

mmanton65

- Hudson Fl

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Hello, my name is Syd and I am with Epson America

Yes, envelope printing is a very popular item with our line of printers.

Syd

1 month, 2 weeks ago

Epson Support

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Can this printer be set up for multiple users in one office (3 workstations)?

I have used this product for: 1 month - 6 months

Expertise: beginner

I use this product for: Business

1 month, 2 weeks ago

Val

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Hello, my name is Syd and I am with Epson America

Definitely! By setting on a network, all users of that same network can have full access to all functions of the scanner and printer. This is true of all of our wired and wireless models and the same network can use both Mac and PC at the same time.

Syd

1 month, 2 weeks ago

Epson Support

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