Epson WorkForce 845 All-in-One Printer

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(230 Questions : 274 Answers)

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Can the 845 collate 5 copies of a multipage document?

I have used this product for: 6 months or more

Expertise: intermediate

I use this product for: Business

5 days ago

Tahoebob

- NC

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Hello, my name is Syd and I am with Epson America

For this type of function, a computer would be needed. The printer does not have enough memory or processing power to scan and save all pages, and then print in order multiple copies. You would need to scan the document to a computer first, then choose the collate page setting in the driver. You would also be able to douple side print along with collate by using a computer.

Syd

4 days ago

Epson Support

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How do I send a fax from my pc? I have no fax option.

2 weeks, 3 days ago

Marie G

- US

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Hello, my name is Syd and I am with Epson America

The WF-845 Fax should have been installed during initial install using your CD or to the combo driver. Once this is installed, you would use the File-Print method in your program and choose the WF-845 FAX as the printer.

Syd

1 week, 6 days ago

Epson Support

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wont print on the last check when 1/3 sheet

why does my 845 not print a single check, will only work on full sheet or 2/3 sheet not the last 1/3 it pulls it in then looses it in the feeder

I have used this product for: 6 months or more

Expertise: advanced

I use this product for: Business

2 weeks, 3 days ago

Bob

- Fremont ne

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Hello, my name is Syd and I am with Epson America

With any inkjet printer, it is designed to load one sheet of paper, print and then eject the paper. If there are multiple checks on one page, this is what the printer will normally do. You may want to tear off the check and enter the check size as the page size. Please see your software application help or user manual for instructions printing one check only with multiple checks on a page in an inkjet printer.

Syd

1 week, 6 days ago

Epson Support

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How do I set scanner to highest print scanning resolution?

When I scan photos the printer is only allowing me to scan at 300 dpi, is it capabile of scanning at a higher resolution? If so, how do switch it to scan at the higher resolution.

I have used this product for: 6 months or more

I use this product for: Personal

2 weeks, 4 days ago

Lillian

- Centreville, VA

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Hello, my name is Syd and I am with Epson America

This is done in Epson Scan at the main window. If in Home Mode, you can click to the OTHER box instead of printer. This should allow more dpi settings. Also changing to a different mode such as Office Mode, should also give more options.

Syd

2 weeks, 3 days ago

Epson Support

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When I try to print with my iphone whenit looks for a printer . it says no air print printers found. I've tried everything with no results.

Can I have a step by step directions how to resolve this? Its a Epson workforce 845

I have used this product for: 1 week - 1 month

Expertise: intermediate

I use this product for: Personal

2 weeks, 6 days ago

Wayne

- Phoenix Az

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Hello, my name is Syd and I am with Epson America

There is no setting on the printer that will allow or deny AirPrint from working. As per the Apple troubleshooting, make sure both printer and iPhone/iPad are on the same wireless network.
You may want to run Download Navigator from your computer to verify the printer has the newest firmware. Also restart both printer and iPhone to verify the router has not dropped either device from your network.

Syd

2 weeks, 5 days ago

Epson Support

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my fax is letting me send but, it will not recieve, it just keeps ringing and nothing is comming out.

I have used this product for: 6 months or more

Expertise: intermediate

I use this product for: Business

3 weeks, 4 days ago

star

- cape girardeau

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Hello, my name is Syd and I am with Epson America

From your description, if it rings only and never answers, the Auto Answer is not enabled. Please press the Auto Answer button, the light next to it should be on.

Syd

3 weeks, 3 days ago

Epson Support

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How do i get the scan to PC, scan to email to operate properly

Printed amswer to this question on line and found the information incorrect and of no use. Why do you not offer tech support (free of charge) to people under warranty?

I have used this product for: 1 month - 6 months

Expertise: intermediate

I use this product for: Personal

3 weeks, 5 days ago

char

- Dayton, Oh

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Hello, my name is Syd and I am with Epson America

We do offer free tech support for the life of the product. Often we have users with much older models out of warranty that call in or email asking for support to help install on their newer computer.
For most of our products, the tech support number for your model is in the reference guide that should be installed on your computer at the initial setup. This would be in the chapter titled "Where to Get Help".
If you do a general search on the internet for help, you likely came up with several technical support companies that charge for their services. These companies are not related to Epson and usually will ask for a credit card or some type of payment. If there is a warranty issue and the printer needs service or replacement, they would likely refer you to Epson.

Syd

3 weeks, 4 days ago

Epson Support

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Fax is very slow receiving spreadsheets with some color. Is Memory expandable? If I cannot add RAM will the unit use a memory stick to increase speed?

I have used this product for: 6 months or more

Expertise: advanced

I use this product for: Business

1 month ago

ST IT

- Evans, GA

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Hello, my name is Syd and I am with Epson America

This fax speed is limited to the phone line itself. At only 33.6k baud rate, and color faxing has a very large amount of data, this can be very slow depending on what is sent. It is a limit of all faxes.
Increasing memory will not speed up the printer. The printer waits until the fax is complete and then begins printing all at once.
This would be the same method as increasing memory would not speed up the printer or scanner if using a computer also.

Syd

1 month ago

Epson Support

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Streaking

I have tried all troubleshooting and maintenance on this machine. If you feed paper through the top black streaks down the middle of page.

I have used this product for: 6 months or more

Expertise: intermediate

I use this product for: Business

1 month, 1 week ago

Brendie

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Hello, my name is Syd and I am with Epson America

Unfortunately, this may be a hardware issue with the scanner optics itself. Please contact Epson support at 562-276-4382 for warranty service.

Syd

1 month, 1 week ago

Epson Support

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Paper jamming over & over.

Printer was working fine & suddenly started jamming. Jams are at paper cassette, under scanner and at the duplexer in back. Have cleared multiple jams in each location. Sometimes when I attempt to print out a document the printer will act like it's printing and then shoot out a blank sheet and then a second sheet jams. Also, have switched out the paper. Still doesn't work. Is there anything more I can try myself?

I have used this product for: 6 months or more

Expertise: intermediate

I use this product for: Business

1 month, 1 week ago

Birder

- Kirkland, WA

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Hello, my name is Syd and I am with Epson America

The paper itself would need to be within spec of the printer. If it is or is plain paper, please contact tech support at 562-276-4382. Make sure the paper guides are in the correct position.

Syd

1 month, 1 week ago

Epson Support

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