Q:
I seem able to use *.mpg files but not *.mp4 from a flash drive. What other formats are supported?
I have used this product for: 6 months or more
Expertise: intermediate
I use this product for: Personal
1 month ago

by
VKS
- Idaho
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Answers
A:
Hello, my name is Syd and I am with Epson America
The file formats support are the following.
mp3, wma, avi, vid, mpe, mpg, mpeg, dat, vob, and jpg.
Syd
1 month ago

by
Epson Support
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Q:
The product says HD but the resolution is 480i and very low. Can you please help?
I have used this product for: less than a week
Expertise: intermediate
I use this product for: Personal
1 month ago

by
Motion Designer
- Orange County
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Answers
A:
Hello, my name is Syd and I am with Epson America
If using an external source with HDMI, this would be the resolution the projector is told to use. With HDMI all settings come from the source itself. If this is not the case, please contact 562-276-4394 and a rep can assist.
Syd
1 month ago

by
Epson Support
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I have used this product for: 6 months or more
Expertise: intermediate
I use this product for: Education
2 months, 3 weeks ago

by
dewdneyJR76
0points
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Answers
A:
Hello, my name is Syd and I am with Epson America
This is done by pressing the keystone button on the remote. You may have to press several times to adjust depending on how much of an angle the screen is.
Syd
2 months, 2 weeks ago

by
Epson Support
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Q:
I purchased EPSON® ELPSP02 speakers for my projector but they did not come with connecting cables to the projector. The projector has one audio out line and the speakers have both audio (Red & White) connections. Why does this cable not come with the speakers when they are compatible units?
I have used this product for: 1 week - 1 month
Expertise: intermediate
I use this product for: Education
3 months ago

by
Steve
- Minnesota
-1point
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Answers
A:
Hello, my name is Syd and I am with Epson America
As these speakers may be used with a wide variety of products, it would need multiple cables or adapters to ensure connecting to whatever device you connect to.
Syd
3 months ago

by
Epson Support
-1point
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Expertise: intermediate
I use this product for: Education
3 months, 1 week ago

by
KAAC
- Elkins Park pa
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Answers
A:
Hello, my name is Syd and I am with Epson America
In order to view .ppt files on a projector (or other device), Power point would need to be installed on the projector itself. The files would need to be conferted to a basic jpg images.
Syd
3 months, 1 week ago

by
Epson Support
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I have used this product for: 6 months or more
Expertise: beginner
I use this product for: Personal
4 months ago

by
DJ Lashawn
- Cincinnati Oh
0points
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Answers
A:
Hello, my name is Syd and I am with Epson America
This shows the projector is over-heating. If the unit is in a well ventilated area, you would want to check the filter first. Make sure it is clean by instructions from the user guide.
If the temp light continues to turn on after the filter check, the printer may have an internal problem in which tech support at 562-276-4394 or the number on your private line card that came with the projector would be needed.
Syd
4 months ago

by
Epson Support
0points
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Q:
or... do you have a multi-region model?
5 months, 2 weeks ago

by
Sophocles
0points
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Answers
A:
Hello, my name is Syd and I am with Epson America
All of our models support the United States region 1 DVD only. We do not currently have multi region projectors.
Syd
5 months, 2 weeks ago

by
Epson Support
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Q:
This seems perfect but I do not understand all of the statistics. Will this work for an outdoor theater system? How far does it project. Our screen would be approximately 30 feet from the projector?
Expertise: beginner
I use this product for: Personal
5 months, 3 weeks ago

by
Terri
- Home
0points
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Answers
A:
Hello, my name is Syd and I am with Epson America.
The Presenter would work well outdoors with the built in stereo 10w speakers. Or there is audio out if you have your own sound system.
For screen distance, 30ft would be outside the range. We would recommend a 4 - 20 ft range. At 20 ft distance the screen size would be from 175" to 210" diagonal.
If you have further questions, please contact 1-800-GO-EPSON and a rep will be happy to assist with any spec or promotions that are currently running.
Syd
5 months, 3 weeks ago

by
Epson Support
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Expertise: beginner
I use this product for: Personal
5 months, 4 weeks ago

by
naba
- laurel, maryland
0points
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Answers
A:
Hello, my name is Syd and I am with Epson America.
The projector has a native mode of 1280 x 800 (WXGA). This would be slightly higher than 720p HD.
Syd
5 months, 3 weeks ago

by
Epson Support
0points
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I have used this product for: 6 months or more
Expertise: intermediate
I use this product for: Business
6 months ago

by
WDG
- NE
0points
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Answers
A:
Hello, my name is Syd and I am with Epson America.
The projector does have digital auto out (co-ax). Usually this type of connection is sent to a controller audio box and not to the speakers directly.
Syd
6 months ago

by
Epson Support
0points
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