Epson Perfection V500 Photo Scanner

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(93 Questions : 107 Answers)

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2 answers

What is the advantage of using a V700 vs either a 500 or 600 for photos and negatives?

I have used this product for: less than a week

Expertise: beginner

I use this product for: Personal

2 months, 4 weeks ago

MaryAnn

- Texas

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The V700 has a much larger light lid that will allow you to scan many more 35mm negatives/slides at a time and scan negatives or slides up to 8" X 10"

I have used this product for: 6 months or more

Expertise: advanced

I use this product for: Personal

22 hours ago

Bogframe

- Brooklyn, NY

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Hello, my name is Syd and I am with Epson America

The main difference would be the film size that can be used. with the V500/600 the film should be 35mm, while the V700 and higher can support up to 8.5x11 size film.

Syd

2 months, 4 weeks ago

Epson Support

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do you have a mobil app that will allow me to scan from my V500 directly to my Ipad2?

I currently have a iMac and scan to it and then sync my wifi iPad 2 to it. But if i visit relatives that have old family photo or documents i have no way to scan them to my iPad. I was looking at a I convert scanner, but would like to use my epson. is there another scanner that you make that would directly scan to my Ipad2?

I have used this product for: 6 months or more

Expertise: intermediate

I use this product for: Personal

2 days ago

Bob F.

- Springfield Oregon

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Hello, my name is Syd and I am with Epson America

No, this would take a network scanner using Epson iPrint. This model is direct USB to computer only and can only be run from that attached computer.

Syd

23 hours ago

Epson Support

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Can my old V500 scanner be up-dated to operate with iMac OS X, 10.7.5 ?

I have used this product for: 6 months or more

Expertise: intermediate

I use this product for: Personal

1 week, 1 day ago

none

- Ireland

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Hello, my name is Syd and I am with Epson America

Yes, we have the newest OSX drivers listed on the drivers link on this page.

Syd

1 week ago

Epson Support

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How would I go about scanning legal size(8 1/2 X 14) documents?

I have used this product for: 6 months or more

Expertise: intermediate

I use this product for: Personal

1 week, 3 days ago

Rich

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Hello, my name is Syd and I am with Epson America

Unfortunately, with this model legal size documents are too large. A model with an ADF would be needed. We do make a wide variety of inexpensive all-in-ones models with this feature.

Syd

1 week, 1 day ago

Epson Support

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Why does the scanner sometimes not work?

Sometimes when scanning a document, all the processes seem to work but the "pop-up" to add a page, save, or cancel does not come up. This happens when I use the button on the scanner or the Scan button through the software. After 5 or 6 attempts, it will work, but goes back to the glitch after a while.

I have used this product for: 6 months or more

Expertise: intermediate

I use this product for: Business

3 weeks, 2 days ago

pat

- East Meadow

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Hello, my name is Syd and I am with Epson America

If the 'add a page' is check marked before the scan, the window should appear. If it never appears, this would be a setting or utility blocking the pop up. However if this is random with the same settings, there would be some other type of communication issue between the computer and scanner itself.

Syd

2 weeks, 5 days ago

Epson Support

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Does the software for separating batch photos and photo restoration work with windows 8?

I have used this product for: 1 week - 1 month

Expertise: intermediate

I use this product for: Personal

3 weeks, 3 days ago

janie

- texas

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Hello, my name is Syd and I am with Epson America

Yes, we have Epson Scan for Windows 8 posted on our website available for download.

Syd

2 weeks, 5 days ago

Epson Support

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Why am I unable to work the scanner that I have only used once? I downloaded the CD on the computer, and have the scanner hooked up. I am toid to us.

Screen says: use troubleshooting assistant. Why???

I have used this product for: 6 months or more

Expertise: intermediate

I use this product for: Personal

1 month, 2 weeks ago

Liza

- Washington, DC

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Hello, my name is Syd and I am with Epson America

This normally shows Epson Scan is not set to the correct scanner. This can happen if there were any changes done to the computer or even connecting the scanner to a different USB port. Please run Epson Scan Settings. This is a seperate utility that configures Epson Scan and also has a test button. Once this is done, quit this program and now run Epson Scan.
Another major issue seen is when the scanner is conneted to a USB hub. The scanner should always be connected directly to a computer as a hub can intermittently break the connection and cause this symptom even after working for a time before.

Syd

1 month, 1 week ago

Epson Support

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May I have two V500 scanners attached to the same computer? Running Windows 7

I have used this product for: 1 week - 1 month

Expertise: intermediate

I use this product for: Personal

1 month, 2 weeks ago

Louise

- Minnesota

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Hello, my name is Syd and I am with Epson America

You can only have one session of Epson Scan running at any time. This would mean only one scanner would be able to be used at a time.

Syd

1 month, 1 week ago

Epson Support

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