I have used this product for: 6 months or more
Expertise: intermediate
I use this product for: Personal
4 days ago

by
Bear
- San Diegto
0points
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Answers
A:
Hello, my name is Syd and I am with Epson America
This would be nearly impossible to tell without some type of error message or more detailed decription of the problem. If the scanner locks up or shuts off during the scan, there is an obvious hardware issue with that scanner, If the computer shows some type of communication or other error during the scan, this would be used to help isolate the issue. It can be a conflict with another unused utility, update for an anti-virus or other issue.
Normally tech support would be needed at 562-276-4382 and a rep can assist when you are in front of the computer and give more details.
Syd
4 days ago

by
Epson Support
0points
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I have used this product for: less than a week
Expertise: beginner
I use this product for: Business
2 weeks, 5 days ago

by
Land
- Redlands
0points
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Answers
A:
Hello, my name is Syd and I am with Epson America
Yes, you may change the dpi setting on all of our scanner models. Depending on the size you are scanning, you may go as low as 50dpi.
Syd
2 weeks, 4 days ago

by
Epson Support
0points
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Expertise: intermediate
I use this product for: Personal
1 month, 4 weeks ago

by
Jeff
- Oregon
+1point
1out of 1found this question helpful.
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Answers
A:
Hello, my name is Syd and I am with Epson America
We do not have an auto slide feeder at this time. We do have scanners that will scan multiple slides in one pass, however they would need to be loaded in the template before the scan.
Syd
1 month, 4 weeks ago

by
Epson Support
+1point
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Q:
using a mac book pro with Mountain lion. I already have the Epson Artisian 837 printer connected wirelessly
I have used this product for: less than a week
Expertise: intermediate
I use this product for: Personal
2 months ago

by
opswiz
- ohio
0points
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Answers
A:
Hello, my name is Syd and I am with Epson America
No, the V500 is a USB only model and should be direct connect to one computer only. For multiple computers you would need a networkable model. The Artisan series is networkable that has USB, ethernet, and wireless capabilities.
Syd
2 months ago

by
Epson Support
+1point
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I have used this product for: 6 months or more
Expertise: intermediate
I use this product for: Personal
4 months, 2 weeks ago

by
Sandy
- Lenoir, NC
0points
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Answers
A:
Hello, my name is Syd and I am with Epson America
Yes, you should be able to use your V500.
Syd
4 months, 2 weeks ago

by
Epson Support
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Q:
I prefer to place my paper or photos on the glass, can I take the document feeder off and leave it off? And is it compatible with Mac OS 10.7.5
Expertise: advanced
I use this product for: Business
7 months ago

by
Woman
- Kentucky
0points
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Answers
A:
Hello, my name is Syd and I am with Epson America.
You may be able to scan with the lid off and using the included white sheet only, however this is not the recommended method.
Also there are OSX 10.7 drivers available on the drivers and download section on the Epson website.
Syd
7 months ago

by
Epson Support
0points
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I have used this product for: less than a week
Expertise: beginner
I use this product for: Personal
7 months ago

by
Rojo
- New Mexico
0points
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Answers
A:
Hello, my name is Syd and I am with Epson America.
The V500 photo version, will support up to 6x12cm, while the V700 comes with an 8x10" guide.
Syd
7 months ago

by
Epson Support
0points
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I have used this product for: less than a week
8 months ago

by
L
0points
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Answers
A:
Hello, my name is Syd and I am with Epson America.
The computer type is not the major importance, as long as the Operating System used is listed on our Specifications tab.
Syd
8 months ago

by
Epson Support
0points
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I have used this product for: less than a week
Expertise: beginner
I use this product for: Business
8 months ago

by
Mnich
- Texas
+1point
1out of 1found this question helpful.
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Answers
A:
As far as I can tell, the feeder does not duplex.
I have used this product for: 1 week - 1 month
Expertise: advanced
I use this product for: Education
8 months ago

by
jelly
- Baltimore, MD
0points
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A:
Hello, my name is Syd and I am with Epson America
Unfortunately this is not included with this model. For full auto duplexing we offer the GT-S50 and GT-S80 models of high speed scanners.
Syd
8 months ago

by
Epson Support
+1point
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Q:
We need something faster than the Epson All In One that we are currently using
I have used this product for: 6 months or more
Expertise: intermediate
I use this product for: Education
8 months ago

by
Yearbook
- Abbeville, Al
0points
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Answers
A:
Hello, my name is Syd and I am with Epson America.
Scanning basic pictures and text would be a function of nearly all of our scanners and all-in-one models. Keep in mind the main factor in speed is the connection between the scanner and computer itself and not the scanner hardware. If using a wireless connection with encryption, this will be much slower than direct USB to your computer. This includes removing any USB hubs, ports or other devices. For these type of connections, the scanners should be similar in speeds. A rep a t 1-800-GO-EPSON can provide more details or give other options with scanning from our full line.
Syd
8 months ago

by
Epson Support
0points
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