3 weeks, 2 days ago

by
Stefan
- Baltimore
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0http://www.epson-answers.epson.com/answers/5560-en_us/product/C11CB30201/question/981614/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fwww.epson-answers.epson.com%2Fanswers%2F5560-en_us%2Fproduct%2FC11CB30201%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D981614&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
Answers
A:
Hello, my name is Syd and I am with Epson America
As with a mobile device you are not using the Epson driver, all settings are in the application itself. Please see whatever app you are using to see what options are available. With these settings you would use the built in AirPrint util on the iPad.
Syd
3 weeks, 2 days ago

by
Epson Support
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0http://www.epson-answers.epson.com/answers/5560-en_us/product/C11CB30201/answer/1152337/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fwww.epson-answers.epson.com%2Fanswers%2F5560-en_us%2Fproduct%2FC11CB30201%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D981614%26expandanswer%3D1152337&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
1 month, 1 week ago

by
Stef
- Baltimore
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0http://www.epson-answers.epson.com/answers/5560-en_us/product/C11CB30201/question/970412/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fwww.epson-answers.epson.com%2Fanswers%2F5560-en_us%2Fproduct%2FC11CB30201%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D970412&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
Answers
A:
Hello, my name is Syd and I am with Epson America
The printer must be on the same wireless network as the iPad. To do this a computer is needed for initial setup. Once this is one-time setup is done, then you may use iPad without further computer use.
Syd
1 month, 1 week ago

by
Epson Support
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0http://www.epson-answers.epson.com/answers/5560-en_us/product/C11CB30201/answer/1137046/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fwww.epson-answers.epson.com%2Fanswers%2F5560-en_us%2Fproduct%2FC11CB30201%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D970412%26expandanswer%3D1137046&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
1 month, 1 week ago

by
amanda
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0http://www.epson-answers.epson.com/answers/5560-en_us/product/C11CB30201/question/966783/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fwww.epson-answers.epson.com%2Fanswers%2F5560-en_us%2Fproduct%2FC11CB30201%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D966783&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
Answers
A:
Hello, my name is Syd and I am with Epson America
Yes, all of our printers come with a full set of ink cartridges. As the first time power on requires priming the printer, some of the ink will be used in this one time charge.
Syd
1 month, 1 week ago

by
Epson Support
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0http://www.epson-answers.epson.com/answers/5560-en_us/product/C11CB30201/answer/1135139/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fwww.epson-answers.epson.com%2Fanswers%2F5560-en_us%2Fproduct%2FC11CB30201%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D966783%26expandanswer%3D1135139&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
I have used this product for: less than a week
Expertise: beginner
I use this product for: Business
2 months, 1 week ago

by
marie
- va.
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0http://www.epson-answers.epson.com/answers/5560-en_us/product/C11CB30201/question/946811/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fwww.epson-answers.epson.com%2Fanswers%2F5560-en_us%2Fproduct%2FC11CB30201%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D946811&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
Answers
A:
I just spoke so someone at Epson to verify if this printer actually will print 13 x 19 and they said no - that is will only print a width of 8.5 inches....so, I am assuming that this question and answer got mistakenly posted to the wrong product.
1 month, 2 weeks ago

by
dognostrils
- Dallas, TX
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0http://www.epson-answers.epson.com/answers/5560-en_us/product/C11CB30201/answer/1126785/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fwww.epson-answers.epson.com%2Fanswers%2F5560-en_us%2Fproduct%2FC11CB30201%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D946811%26expandanswer%3D1126785&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
A:
Hello, my name is Syd and I am with Epson America
Yes, you may print up to 13X19. However please make sure the paper you use is below 79lbs.
Syd
2 months, 1 week ago

by
Epson Support
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0http://www.epson-answers.epson.com/answers/5560-en_us/product/C11CB30201/answer/1107665/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fwww.epson-answers.epson.com%2Fanswers%2F5560-en_us%2Fproduct%2FC11CB30201%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D946811%26expandanswer%3D1107665&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
Q:
I want to buy one of these printers. How do they compare?
Expertise: intermediate
I use this product for: Personal
2 months, 3 weeks ago

by
Candy
- Arizona
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0http://www.epson-answers.epson.com/answers/5560-en_us/product/C11CB30201/question/936335/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fwww.epson-answers.epson.com%2Fanswers%2F5560-en_us%2Fproduct%2FC11CB30201%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D936335&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
Answers
A:
Hello, my name is Syd and I am with Epson America
The WP-4023 is white in color and comes with a standard 3 year warranty. The WP-4020 warranty is 1 year.
Syd
2 months, 3 weeks ago

by
Epson Support
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0http://www.epson-answers.epson.com/answers/5560-en_us/product/C11CB30201/answer/1093219/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fwww.epson-answers.epson.com%2Fanswers%2F5560-en_us%2Fproduct%2FC11CB30201%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D936335%26expandanswer%3D1093219&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
Q:
Will the fax function work with an answering machine? I have one phone line and it is essential the fax come on automatically with an answering machine. Thank you.
Expertise: intermediate
I use this product for: Business
2 months, 3 weeks ago

by
Barnesco
- Oklahoma City
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0http://www.epson-answers.epson.com/answers/5560-en_us/product/C11CB30201/question/936334/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fwww.epson-answers.epson.com%2Fanswers%2F5560-en_us%2Fproduct%2FC11CB30201%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D936334&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
Answers
A:
Hello, my name is Syd and I am with Epson America
This model does not have a fax. However our other models all do with with an answering machine if you connect to the EXT port.
Syd
2 months, 3 weeks ago

by
Epson Support
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0http://www.epson-answers.epson.com/answers/5560-en_us/product/C11CB30201/answer/1093217/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fwww.epson-answers.epson.com%2Fanswers%2F5560-en_us%2Fproduct%2FC11CB30201%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D936334%26expandanswer%3D1093217&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
Q:
The book show notting. I'm Helping A friend.
Expertise: beginner
I use this product for: Personal
3 months, 2 weeks ago

by
bruins
- Woonsocket, RI.
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0http://www.epson-answers.epson.com/answers/5560-en_us/product/C11CB30201/question/918493/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fwww.epson-answers.epson.com%2Fanswers%2F5560-en_us%2Fproduct%2FC11CB30201%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D918493&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
Answers
A:
Hello, my name is Syd and I am with Epson America
This would be in the application itself. For example, if using Word, choose a larger font size for the entire document. If using an online email, use the browsers zoom feature. You would need to see the help section for whichever application you are using.
Syd
3 months, 2 weeks ago

by
Epson Support
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0http://www.epson-answers.epson.com/answers/5560-en_us/product/C11CB30201/answer/1072682/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fwww.epson-answers.epson.com%2Fanswers%2F5560-en_us%2Fproduct%2FC11CB30201%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D918493%26expandanswer%3D1072682&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
Q:
I have a workforce 500 that was supposed to fax, but it doesn't. Nowhere in the specs for the 4020 does it specifically say you can fax. It says scan, but doesn't say fax.
Expertise: intermediate
I use this product for: Personal
4 months, 2 weeks ago

by
Kathy
- MN
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0http://www.epson-answers.epson.com/answers/5560-en_us/product/C11CB30201/question/899409/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fwww.epson-answers.epson.com%2Fanswers%2F5560-en_us%2Fproduct%2FC11CB30201%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D899409&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
Answers
A:
Hello, my name is Syd and I am with Epson America
I'm sorry for the confusion. The WF-500 is an all-in-one with built in fax. The WP-4020 is a printer only (no scanner) and does not have a fax.
If you are looking for the WorkForce Pro series, you would want the WP-4500 series. These are all in one models with built in faxes and scanners. As there are several models to choose from, a rep at 1-800-GO-EPSON would be happy to help determine which model best suites your needs. They also have info on any current running promotions.
Syd
4 months, 1 week ago

by
Epson Support
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0http://www.epson-answers.epson.com/answers/5560-en_us/product/C11CB30201/answer/1052714/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fwww.epson-answers.epson.com%2Fanswers%2F5560-en_us%2Fproduct%2FC11CB30201%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D899409%26expandanswer%3D1052714&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
Q:
new out of box and continuously priming ink cartridges. did what instructions say, but not working. what next?
8 months ago

by
T
+1point
1out of 1found this question helpful.
Was this helpful?helpful1unhelpful0http://www.epson-answers.epson.com/answers/5560-en_us/product/C11CB30201/question/795016/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fwww.epson-answers.epson.com%2Fanswers%2F5560-en_us%2Fproduct%2FC11CB30201%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D795016&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
Answers
A:
I had the same problem. Tech Support told me they have had problems with the cartridges packaged with the printer. I installed a new set and the installation was flawless. Tech Support is shipping me a new set of cartridges.
I have used this product for: less than a week
Expertise: intermediate
I use this product for: Personal
4 months, 3 weeks ago

by
SlamDunk
- Colorado Springs, CO
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0http://www.epson-answers.epson.com/answers/5560-en_us/product/C11CB30201/answer/1036616/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fwww.epson-answers.epson.com%2Fanswers%2F5560-en_us%2Fproduct%2FC11CB30201%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D795016%26expandanswer%3D1036616&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
A:
Hello, my name is Syd and I am with Epson America.
The initial prime only should last aprox 12min with this model. From your description your unit is defective and would require exchanging or returning to your place of purchase (depending on the dealers return/exchange policy). Epson support can exchange the printer at 562-276-4382.
Syd
8 months ago

by
Epson Support
+1point
1out of 1found this answer helpful.
Was this helpful?helpful1unhelpful0http://www.epson-answers.epson.com/answers/5560-en_us/product/C11CB30201/answer/927826/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fwww.epson-answers.epson.com%2Fanswers%2F5560-en_us%2Fproduct%2FC11CB30201%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D795016%26expandanswer%3D927826&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
Q:
Am getting white streaks in print using this paper
I have used this product for: 1 week - 1 month
Expertise: intermediate
I use this product for: Business
6 months ago

by
cottonman
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0http://www.epson-answers.epson.com/answers/5560-en_us/product/C11CB30201/question/832777/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fwww.epson-answers.epson.com%2Fanswers%2F5560-en_us%2Fproduct%2FC11CB30201%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D832777&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
Answers
A:
Hi, I had the same problem using thin 20 lb paper regardless of print quality mode. I thought the nozzles were clogging but the nozzles checks were always perfect. I finally tried a higher quality 28 lb or heavier paper and the problem was solved. I'm thinking the paper feed just does not do a good job line feeding the thin paper stocks. I've seen this on other inkjets, so it's not a major problem in my opinion.
I have used this product for: 6 months or more
Expertise: advanced
I use this product for: Business
4 months, 4 weeks ago

by
Ken
- Colorado
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0http://www.epson-answers.epson.com/answers/5560-en_us/product/C11CB30201/answer/1034961/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fwww.epson-answers.epson.com%2Fanswers%2F5560-en_us%2Fproduct%2FC11CB30201%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D832777%26expandanswer%3D1034961&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
A:
Hello, my name is Syd and I am with Epson America.
White streaks are usually caused when an incorrect setting is used in the printer driver. You would want to verify with the paper manufacturer as to what setting they recommend. Also doing a nozzle check would ensure all nozzles were firing as this may also cause white lines.
Syd
6 months ago

by
Epson Support
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0http://www.epson-answers.epson.com/answers/5560-en_us/product/C11CB30201/answer/973056/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fwww.epson-answers.epson.com%2Fanswers%2F5560-en_us%2Fproduct%2FC11CB30201%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D832777%26expandanswer%3D973056&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__