Rated 5 out of 5 by Audra Epson backed it up
Epson was great about replacing the machine with a defective Yellow reservoir. They shipped a new one in 3 Days. Stunning response.
January 28, 2016
Rated 5 out of 5 by Whitebeardcu epson WP-4020 printer
Great printer at a great price would recommend to everyone. Love printing from any where in my house Wi-Fi is the best
January 21, 2016
Rated 5 out of 5 by Dezigns WP4020
I have had my 4020 for over 4 years and absolutely luv it!.
Unfortunately, there was a problem with it so I quickly called Epson for assistance in correcting the problem. The techs were very efficient, handled my request promptly, and they've resolved the issue for me! Epson is giving me a replacement printer! You just can't beat that type of service; they stand behind their products.
I am totally impressed with their service, and especially the product. I've been a Epson buyer for over 10 years now! I recommend them totally!
January 19, 2016
Rated 4 out of 5 by the kraken very good production printer
I have had two. The first failed after six months of flawless performance, by allowing the yellow ink to leak out massively and quickly. The new one, which has been in continuous, trouble-free service for 2.5 years just gets it DONE.
It has large paper and ink capacity. It's only drawback is predetermined; It is a printer, only, not an AIO.
October 1, 2015
Rated 5 out of 5 by Starship0 Product delivers high quality product. Color cartridges are easy to reload. Epson rules!
August 27, 2015
Rated 4 out of 5 by BoulderUser Amended review
This refurbished printer arrived a week ago from EpsonStore and all three color lights started flashing after inserting the cartridges. The ink monitor showed black half full and colors empty. It printed fairly well after head cleaning and alignment. I installed drivers for Windows 10 and they work but finding the Printer Maintenance in Printer Preferences is not straightforward. Today, almost a week after it arrived, new cartridges came from Epson and the printer works perfectly.
July 27, 2015
Rated 1 out of 5 by Jakester Epson WorkForce Pro WP-4020 or WP-4023
I have now been through 4 of these printers and about every few months either the Magenta or Cyan heads will not clean up, then no color at all. This is one of the worst printers out there, including the WP-4023. I use my printers daily and this one just doesn't last for me.
June 11, 2015
Rated 4 out of 5 by TV printer ink
I have used Epson printers for a decade and for the money this is a excellent printer. the only complaint is the cost of replacing the ink cartriges when they run dry. Epson needs to discount their ink because it cost more to replace ink than it does to buy a whole new printer!!!! Epson would sell more ink than ever if they lowered the cost and then people would not find other ways to bypass using Epson ink. Epson could also sell refillable Epson cartriges and Epson bulk ink.
June 11, 2015
Rated 4 out of 5 by Omyago Problem with printing on both sides
Great printer but it will not print four different half pages in landscape on both sides unless they are reduced in size. There is no scaling to ah full 81/2 x 11 page, In other words it doesn't print four full sized half pages on one sheet of paper. That is, two half pages on each side.
March 15, 2015
Rated 1 out of 5 by Slam "Used" for over a year. Unreliable
I got the printer because of its supposed ability to use WiFi, and allow me to print from both Macs and PCs. I had nothing but problems with connectivity from this printer. It is on the network, then it's off the network. It shuts itself down, it jams constantly, it's a total headache. When it does work, it prints well, it's just that it's quite the balancing act to get it printing. After the first few days, I have never been able to get it to work on my network, so I always have to take whatever laptop to the printer, plug it in, and then print. It's really shameful. I'm no slouch, either. I am a developer/programmer specializing in integrating systems and devices. I, of all people, should be able to get this hunk of junk working, but no... Stay FAR FAR away from this.
March 3, 2015