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Epson GT-20000 Document Scanner

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Selected FAQ

Q:

I am unable to scan using the ADF. What should I do?

A:

Try the following:

Make sure you have selected either Office Mode or Professional Mode in Epson Scan. See Changing the Scan Mode for more instructions.

Make sure Auto Detect (Office Mode only), ADF - Single-sided, or ADF - Double-sided, is selected as the Document Source setting in Epson Scan. See Scanning in Office Mode Using the ADF or Scanning in Professional Mode Using the ADF.

If the ADF is open, close it and try scanning again.

Make sure the ADF cable is securely connected to the scanner’s ADF connector. If you need to reconnect the cable, first make sure the scanner is turned off and its power cord is unplugged. See Installing the Automatic Document Feeder for instructions.

Published: May 6, 2008

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