I am unable to scan multiple images at one time. What should I do?
Try the following:
Position photos at least .8 inch (20 mm) apart from each other on the document table.
If the optional ADF is installed, you need to create a marquee for each photo on the document table. Create a marquee for each photo, click All in the Preview window, then click Scan. See Previewing and Adjusting the Scan Area.