Epson GT-20000 Document Scanner

Selected FAQ

What do the scanner’s Error and Ready lights indicate?
The lights indicate the following:

Error light (Red)Ready light (Green)Meaning
OnOnThe scanner has received incorrect commands from your scanning software. When this error occurs, try to scan the document again. The scanner returns to normal when it receives correct commands. Normally you do not need to reset the scanner when this type of error occurs.
FlashingOffThe communication procedure is wrong or time-out has occurred if a SCSI interface is used. When this happens, turn the scanner off and then back on again to reset it. If you are using the SCSI interface, turn off the computer first. Then, make sure you follow the proper SCSI power-on sequence. See Power-on Sequence.
FlashingFlashingAn error has occurred.
  • Make sure the scanner is connected to your computer properly. See the Start Here sheet for instructions on connecting the scanner to your computer.
  • Make sure the scanner software is fully installed. See the Start Here sheet for instructions on installing the scanner software.
  • Paper is jammed in the optional ADF. Remove the jammed paper from the ADF. See Paper Jams in the ADF.
  • Turn off the scanner and turn it on again. If the Error and Ready lights are still flashing, the scanner may be malfunctioning, or the scanner lamp may need to be replaced.
Published: May 6, 2008

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