Epson WorkForce 40, FAQ - Technical Support

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What should I do if the printout contains incorrect characters?

Try the following:

Check the following if you’re using a USB connection:
- Make sure the USB cable is a shielded “AB” cable not more than 6.5 feet (2 meters) long.
- If you’re using a switch box or USB hub with the printer, connect the printer directly to your computer.
- Turn off the printer, check that the cables are securely connected, turn it back on, then try printing again.
- You may need to uninstall your printer software (Windows or Macintosh) and then reinstall your software using the instructions for your connection type: USB, Wireless Network or Wired Network.
If you’re using a wired network (Ethernet) connection, turn off the printer, check that the cables are securely connected, turn the printer back on, then try printing again.

Published: August 20, 2008