Q: |
When I try to make a copy, the Artisan doesn't detect the photo placed on the scan bed. What should I do? |
A: |
Check the following: - Make sure the scan bed glass is clean and free of finger prints, smudges, etc. (When cleaning the glass, spray the glass cleaner onto a cloth and then wipe the glass. Never spray glass cleaner directly onto the scan bed.)
- Make sure the photos are placed on the scan bed correctly. See Place Originals for Copying or Scanning.
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Published: August 22, 2008
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