Epson Artisan 800 All-in-One Printer

Selected FAQ

Q:
The colors in the image on my monitor do not match the output from my Artisan. What's wrong?
A:
Your monitor and the Artisan use different technologies to represent colors, so your printed colors can't match your screen colors exactly. Try increasing your monitor's color palette to view a greater range of colors, and then try the following:

  • Make sure the paper type or media type setting matches the paper you loaded.


  • Make sure your Windows or Macintosh OS X 10.5 or 10.3 to 10.4 printer software is not set to use Grayscale.


  • The print head nozzles may need cleaning.


  • The ink cartridges may be old or low on ink, and you may need to replace them.


  • Try turning off Fix Photo in the Windows printer software or on the Artisan 800 Series control panel.


  • With Mac OS X 10.5 or 10.3 and 10.4, try using Automatic mode.


  • Try changing the Gamma setting in your Windows or Macintosh OS X 10.3 and 10.4 printer software.


  • If you’re using color management in your application, try using the ICM (Windows) or ColorSync setting (Mac OS X 10.3 and 10.4 or Mac OS X 10.5 [in Color Management pop-up menu]).


  • For best results, use genuine Epson ink and paper.


  • After you print, the colors on your printout will take some time to set as the ink dries. During this time, the colors may look different than you expect. To reduce the drying time, avoid stacking your prints on top of each other.
Published: August 26, 2008

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