Epson Artisan 800 All-in-One Printer

Selected FAQ

Q:
What should I do if the printout contains incorrect characters?
A:
Try the following:
  • Check the following if you’re using a USB connection:


    • Make sure the USB cable is a shielded “AB” cable not more than 6.5 feet (2 meters) long.


    • If you’re using a switch box or USB hub with the Artisan, connect the printer directly to your computer.


    • Turn off the Artisan, check that the cables are securely connected, turn it back on, then try printing again.


    • Close all software except for the software you’re using to print and try printing again.


  • If you’re using a wired network (Ethernet) connection, turn off the Artisan, check that the cables are securely connected, turn it back on and then try printing again.


  • If you’re using a USB connection you may need to uninstall the printer software (Windows or Macintosh), then reinstall the printer software.
Published: August 26, 2008

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