Epson Artisan 800 All-in-One Printer

Selected FAQ

Q:
How do I uninstall the software?
A:
Follow the instructions below for your computer system:

Windows
  1. Turn off the Artisan.


  2. Disconnect the USB cable from the Artisan.


  3. Click Start or , and select Programs or All Programs.


  4. Select Epson or Epson Printers, then select Epson Printer Software Uninstall.


  5. Note:
    With Windows Vista, click Continue, then go to the next step.

  6. In the next window, select EPSON Artisan 800 Series and click OK. Then follow the on-screen instructions.


  7. Open the Windows Control Panel, then click Uninstall a program under Programs (Windows Vista) or double-click Add or Remove Programs (other Windows versions).


  8. Click EPSON Scan in the list of currently installed programs and click Uninstall/Change (Windows Vista) or Change/Remove (Windows XP or 2000).


  9. Note:
    With Windows Vista, click Continue, click Next, and continue with step 9.

  10. When the confirmation window appears, click Yes.


  11. Follow the on-screen instructions to uninstall Epson Scan.


  12. In some cases, a message may appear to prompt you to restart the computer. If so, make sure Yes, I want to restart my computer now is selected and click Finish.

  13. Restart your computer.
Macintosh

  1. Insert the Artisan 800 Series software CD-ROM in your CD-ROM or DVD drive.


  2. Double-click the Epson CD-ROM icon on your desktop.


  3. Open the Common folder, then open the EPSON Scan folder.


  4. Double-click the EPSON Scan Installer icon.


  5. When the Installer window appears, select Uninstall from the pop-up menu at the top and click the Uninstall button.


  6. Open the English folder, then open the Printer folder.


  7. Double click the Installer icon.


  8. When the Installer window appears, select Uninstall from the pop-up menu at the top and click the Uninstall button.


  9. Do one of the following:


  10. Mac OS X 10.5
    Select System Preferences, Print & Fax, Artisan 800, and then click the button.


    Mac OS X 10.3 or 10.4
    Open the Applications folder on your hard drive, Utilities, Printer Setup Utility, Artisan 800, and then click Delete.

  11. Restart your Macintosh.
Published: August 26, 2008

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