The Scan-to-Email option will not open my email program in Windows XP. What should I do?
Try the following:
- Click Start, Settings, Control Panel.
- Open Scanners and Cameras.
- Right-click your all-in-one model and select Properties.
- Click the Events tab.
- In the Select an event drop-down menu, select Scan to Email Button.
- Below Actions, select Start this program then Epson Event Manager in the drop-down menu.
- Click Apply, then click OK to close the window.
- Click Start, Programs, Epson Software, Event Manager.
- In the Scan to Email drop-down menu, select Scan to Email.
- Click Close.
The Scan to Email option should now open your email program.
Note: This feature works with MAPI-based email (Microsoft Outlook), but not web-based email (Yahoo, Gmail, etc.).
Published: December 16, 2009
Thank you for your feedback.
Return to Main FAQs Page