Q: |
I copied a video file to my image viewer and it won’t play. What should I do? |
A: |
Make sure your video file is a supported file type and meets the specifications listed below. You may need to use a video file converter or analyzer utility to verify the actual file format used to create the file. The viewer supports video files in resolutions ranging from 320 × 240 pixels to 720 × 576 pixels, with file sizes up to 2GB. File extension | Video codec | Audio codec | Max bit rate | | .avi | MPEG | G.711 PCM QTLPCM ADPCM MS ADPCM IMA ADPCM MS IMA ADPCM G.722 G.726 | 30 fps: 720 × 480 25 fps: 720 × 576 60 fps: QVGA | | .mov | MPEG-4 (Advanced Simple Profile) |  AAC-LC PCM QT LPCM ADPCM MS ADPCM IMA ADPCM MS IMA ADPCM G.722 G.726 | 30 fps: 720 × 480 25 fps: 720 × 576 8 Mbps (peak) 4 Mbps (avg.) | | Motion JPEG | G.711 PCM QTLPCM ADPCM MS ADPCM IMA ADPCM MS IMA ADPCM G.722 G.726 | 30 fps: 720 × 480 25 fps: 720 × 576 60 fps: QVGA | H.264/AVC (Baseline Profile) | AAC-LC | 30 fps: 720 × 480 | H.264/AVC (Baseline Profile Level 1.3) | PCM QT LPCM | 30 fps: 720 × 480 3 Mbps (peak) 2.5 Mbps (avg.) | .mp4 .m4v | MPEG-4 (Advanced Simple Profile) | AAC-LC PCM QT LPCM ADPCM MS ADPCM IMA ADPCM MS IMA ADPCM G.722 G.726 | 30 fps: 720 × 480 25 fps: 720 × 576 8 Mbps (peak) 4 Mbps (avg.) | H.264/AVC (Baseline Profile Level 1.3) | AAC-LC QT LPCM | 30 fps: 720 × 480 25 fps: 720 × 576 3 Mbps (peak) 2.5 Mbps (avg.) |
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Published: December 15, 2009
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