Epson WorkForce 30 Inkjet Printer

Selected FAQ

Q:
What should I do if the printout contains incorrect characters?
A:
Try the following:
  • Make sure the USB cable is a shielded “AB” cable not more than 6.5 feet (2 meters) long.


  • Make sure your printer is selected as the active printer in your printing program.


  • Turn the printer off, check that the cables are securely connected, turn it back on, then try printing again.


  • If you’re using a switch box or USB hub with your printer, connect the printer directly to your computer.


  • You may need to uninstall your printer software and then reinstall it (Windows or Macintosh).


  • In Windows, clear any stalled print jobs from the Windows Spooler:

    Windows Vista:

    Click , select Control Panel, and click Printer under Hardware and Sound. Then right-click EPSON WorkForce 30 Series, select Open, right-click the stalled print job, and click Cancel.

    Windows XP:

    Click Start, select Control Panel, then Printers and Faxes (or Printers and Other Hardware and then Printers and Faxes). Then right-click EPSON WorkForce 30 Series, select Open, right-click the stalled print job, and click Cancel.

    Windows 2000:

    Click Start, point to Settings, then select Printers. Then right-click EPSON WorkForce 30 Series, select Open, right-click the stalled print job, and click Cancel.
Published: August 15, 2008

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