The system doesn’t respond to the remote control. What should I do?
Try the following:
Make sure you’re within about 20 feet of the screen. Point the remote control toward the sensor at the top of the screen (speaker area).
You may need to replace the remote control’s batteries. See Replacing Remote Control Batteries. If you suspect they are weak, press the LIGHT button on the side of the remote control and verify that its screen and buttons light up. (You need to be in a darkened room to see this.) If they don’t light up, replace the batteries.
Turn off any fluorescent lights. Make sure the screen is not in direct sunlight.
Turn off nearby equipment that emits infrared energy, such as a radiant room heater.
If you changed any of the remote control’s RF settings (see Using an RF Base Station), make sure you didn’t disable the remote control’s IR LED.