Epson WorkForce 500 All-in-One Printer

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Q:
What should I do if I am unable to scan from my computer?
A:
Try the following:
  • Make sure the WorkForce is turned on and securely connected to your computer or USB hub.


  • If the WorkForce is connected to a USB hub, make sure it’s connected to a first tier hub (the hub closest to the host computer) when more than one hub is connected to the computer.


  • Try restarting your computer.


  • Make sure you installed all the software correctly. See Install Software for Windows or Macintosh.
Published: July 14, 2008

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