If you cancelled the printer software installation before it was complete, or connected the USB cable before starting the software installation, uninstall the software, then reinstall the software (Windows or Macintosh).
Close your other programs, including any screen savers and virus protection software, and install the software (Windows or Macintosh) again.
If you see an error message or your software doesn’t install correctly, you may not have software installation privileges. Contact your System Administrator.
Make sure the USB Controller is working properly in Device Manager. See your Windows help system for details. If it’s not working, contact your computer manufacturer.
If you’re printing over a network, set up the software for network printing. See Setting Up the Printer as a Shared Printer (Windows or Macintosh).