Epson B-500DN Business Color Inkjet Printer
What should I do if I'm having trouble installing the software?
Check the following:
Make sure your printer is turned on, then carefully follow the software installation instructions on the Start Here sheet. Make sure your system meets the requirements. Make sure all applications (including any screen savers and virus protectors) are closed before you install the software. If any applications were open, uninstall the software, then reinstall the software. If you see an error message or your software doesn't install correctly, you may not have software installation privileges. Contact your System Administrator. If you’re using a USB connection, make sure the USB Controller is working properly in Device Manager. See your Windows help system for details. If it's not working, contact your computer manufacturer. If you're printing over a network, see B-500DN Network Installation Guide. Uninstall the printer software, then reinstall the printer software. Note: If you're using a USB connection, you must connect the printer to your computer at the correct time to make sure the driver is installed correctly on your computer.
Published: July 8, 2008
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