Epson B-500DN Business Color Inkjet Printer

Selected FAQ

How can I stop the printer from feeding multiple pages at the same time?
Check the following:

  • Make sure the paper stack fits under the  arrow mark inside the edge guide.

  • Make sure the edge guides are snug against the edge of the paper.

  • Load only Epson Bright White Paper or plain paper in the front paper cassette.

  • Make sure the paper is not curled or folded. If so, flatten it or curl it slightly toward the opposite side before loading.

  • Remove the stack of paper and make sure that the paper is not too thin. Plain paper should be between 0.003 to 0.005 in. (0.08 to 0.11 mm).

  • Remove the paper from the sheet feeder or front paper cassette, fan the edges to separate the sheets, then reload it.

  • If too many copies of a file are being printed, confirm the Copies setting in your printer driver and in your application.
Published: July 8, 2008

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