Epson WorkForce Pro GT-S50 Color Document Scanner

Selected FAQ

A line or line of dots always appears in my scanned images. What should I do?
Check the following:
  • The glass surface inside the scanner may need cleaning. Clean the glass surface inside the scanner. See Cleaning Inside the Scanner.
  • If you still have the problem, the glass surface inside the scanner may be scratched. Contact Epson for assistance.
  • Make sure the plastic card that you are scanning does not have shiny surfaces. If you scan plastic cards with shiny surfaces, a line may appear.
Published: November 26, 2008

Thank you for your feedback.
Was this FAQ helpful?
Yes No  
Please tell us why this FAQ was not helpful.
Note: We are unable to reply to comments submitted here.

Viewed FAQs

Return to Main FAQs Page