Epson Perfection V30 Scanner

Selected FAQ

Q:
Adobe Photoshop CS4 does not recognize my scanner in Mac OS X. What should I do?
A:
Adobe Photoshop CS4 no longer automatically installs the TWAIN plug-in it needs to recognize your scanner. Follow these steps to manually install the TWAIN plug-in:
  1. Quit Photoshop CS4.


  2. Insert the CS4 installation disc.


  3. Browse to the Goodies > Optional Plug-Ins > Import-Export folder.


  4. Copy the TWAIN plug-in file to the Adobe Photoshop CS4 > Plug-ins > Import-Export folder on your hard disk.


  5. Restart Photoshop to enable the plug-in.
If you can’t find the TWAIN plug-in file on the Photoshop CS4 DVD, contact Adobe Systems for downloading options.

Note: If you encounter any of the following problems when using the TWAIN plug-in with Photoshop CS4 on an Intel-based Mac, please contact Adobe Systems for further support (see Knowledgebase ID# kb404900).
  • Photoshop or Epson Scan freezes or quits unexpectedly.


  • You are unable to close the Epson Scan window.


  • You see errors during the import.


  • The preview of the imported image, or the imported image itself, appears incorrect on the screen.
Published: January 16, 2009

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