Q: |
The colors in the image on my monitor do not match the output from my printer. What's wrong? |
A: |
Your monitor and the printer use different technologies to represent colors, so your printed colors can’t match your screen colors exactly. Try increasing your monitor’s color palette to view a greater range of colors, and then try the following: - Make sure the paper Type or Media Type setting matches the paper you loaded.
- Make sure Black/Grayscale is not selected in your Windows, Macintosh OS X 10.5, or Macintosh OS X 10.3 and 10.4 printer software.
- For best results, use genuine Epson ink and paper.
- The print head nozzles may need cleaning.
- The ink cartridges may be old or low on ink, and you may need to replace them.
- Try turning off Fix Photo in the Windows printer software.
- With Macintosh OS X 10.5 or Macintosh OS X 10.3 and 10.4, try using Automatic mode.
- Try changing the Gamma setting in your Windows, Macintosh OS X 10.5, or Macintosh OS X 10.3 and 10.4 printer software.
- Use a color management system. Try using the ICM (Windows) or ColorSync (Macintosh OS X 10.3 and 10.4) setting.
In Mac OS X 10.5, you can select ColorSync from the Color Matching pop-up menu.

- In Windows, try enabling or disabling the Allow Applications to Perform ICM Color Matching setting. To access this setting, click the Speed & Progress button in the Maintenance tab of the printer settings window.
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Published: October 29, 2009
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