When I try to print from a USB or Wifi connection, I see this error message: Error:/Library/Printers/EPSON/inkjetPrinter2/Filter/
rastertopll.app/Contents/MacOS/rastertopll failed. What should I do?
Follow these steps:
- Turn off the printer.
- Choose System Preferences > Print & Fax, then select your all-in-one and click the — button.
- Close the Print & Fax folder.
- Open the Hard Drive, choose Library > Printer > Epson, then delete the Epson folder.
- In the Hard Drive, choose Library > Printers > PPD > Contents > Resources, then select the .gz file for your all-in-one. Delete the file.
- In the Hard Drive, choose Library > Caches > Epson, then delete the Epson folder.
- Restart the Mac.
- Turn on the printer.
- Choose Apple menu, Software Update... and follow the on-screen instructions. You can also download the printer software from the Drivers & Downloads page for your all-in-one.
Published: June 2, 2010
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