Epson PictureMate Charm Compact Photo Printer - PM 225

Selected FAQ

Q:
Why doesn't my PictureMate see any photos on the memory card?
A:
If your PictureMate is not recognizing your photos, check the following:
  • Make sure you're using a Compatible Memory Card.


  • Make sure only one card is inserted at a time. PictureMate does not read from multiple cards at once.


  • Make sure your photos are in JPEG or uncompressed TIFF format. If you’re using JPEGs, make sure they are non-progressive. PictureMate can't read progressive-scan JPEG or RAW files.


  • Make sure the resolution of your photos is between 80 × 80 and 9200 × 9200.
Published: November 5, 2009

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