Epson PictureMate Show Digital Frame / Compact Photo Printer - PM 300

Selected FAQ

Q:
The colors in my printed photo are wrong or missing. What should I do?
A:
The problem could be due to a software setting or the condition of PictureMate. Check the following:

  • The print head may need cleaning; see Checking and Cleaning the Print Head for instructions.


  • The photo cartridge may be old or ink may be low; see Replace Print Pack.


  • If you’re printing from your computer, check your settings; See Printing From a Windows Computer or Printing From a Macintosh.


  • Make sure the Color Effect setting is not set to Black & White or Sepia.


  • Turn on the Fix Photo or P.I.M. setting; see Adjusting Photo Settings for instructions.


  • If you copy files from Adobe Photoshop to a memory card, save them as RGB images using the standard save option (non-progressive). Files saved in the CMYK format may not print with the colors you expect.


  • Colors may change slightly after your print dries. Wait for 24 hours and check your photo again.


  • Make sure your software is set for color printing.
Published: December 21, 2009

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