Epson Perfection V500 Office Color Scanner

Selected FAQ

When I start Epson Scan, my thumbnail preview is grayed out. What should I do?
When the ADF is attached to the scanner, the thumbnail preview is grayed out. To enable the thumbnail preview, do the following:

  1. Turn off the scanner.

  2. Disconnect the ADF option cable from the scanner.

  3. Turn on the scanner.

    The thumbnail preview option should now be available.
Published: September 22, 2009

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