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Selected FAQ

Q:

A line or line of dots always appears in my scanned images. What should I do?

A:

Try the following:

The document table or transparency unit window may be dusty or scratched. Clean the document table and transparency unit window as described in Cleaning the Scanner. If you still have the problem, contact Epson. See Epson Technical Support for details.

If you are using the optional ADF, you may need to clean or replace the paper path guide. See Cleaning and Replacing the Paper Path Guide.

Published: October 20, 2009

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