Epson Perfection V500 Office Color Scanner

Selected FAQ

Q:
The scanned colors differ from the original colors. What should I do?
A:
Try the following:
  • Change the Image Type setting in Epson Scan’s Home or Professional Mode. See Selecting Basic Settings for documents and photos or Selecting Basic Settings for film and slides. Select different combinations of this setting and the others mentioned below.


  • Change the Display Gamma setting to match your output device, such as a monitor or printer, in the Epson Scan Configuration window. See Epson Scan Help for details.


  • Adjust the Auto Exposure setting in Epson Scan’s Professional Mode. Also try selecting a different Tone Correction setting. See Adjusting the Color and Other Image Settings for documents and photos or Adjusting the Color and Other Image Settings for film and slides.


  • Try selecting the following settings in the Configuration window: Color Control, Continuous auto exposure, and Recommended Value (on the Color tab). Also try turning off the Fast Preview setting. See Epson Scan Help for details.


  • If using color profiles, be sure to enable the Embed ICC Profile setting. To access this setting, click the Customize button and then the File Save Settings button if you are scanning in Full Auto Mode, or the File Save Settings button to the right of the Scan button if you are scanning in Home or Professional Mode. The File Save Settings window appears. Select JPEG or TIFF as the Type setting, then click Options. (If you started Epson Scan from a program like Adobe Photoshop Elements, this button does not appear.)


  • Check the color matching and color management capabilities of your computer, display adapter, and software. Some computers can change the palette of colors on your screen. See your software and hardware manuals for details.


  • Use the color management system for your computer: ICM for Windows or ColorSync for Mac OS X. With Windows, add a color profile that matches your monitor to improve on-screen color matching. Also, see Scanning and Printing Color Accurate Images. (Exact color matching is very difficult. Check your software and monitor documentation for information on color matching and calibration.)


  • Printed colors can never exactly match the colors on your monitor because printers and monitors use different color systems; monitors use RGB (red, green, and blue) and printers typically use CMYK (cyan, magenta, yellow, and black).
Published: October 20, 2009

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