FX-2170 Impact Printer

Selected FAQ

Q:
My printer prints fine from MS-DOS. Why am I getting garbage only in Windows?
A:
If you have already reconnected the cable on the computer and the printer, changed to another cable, and are positive you are using a fully-shielded parallel cable, chances are that you are having a conflict in Windows. The Print Manager or the printer driver usually causes the conflict in Windows. Save your work, then exit Windows (this will clear the Print Manager of any pending print jobs). Go back into Windows and verify the printer driver that has been selected is correct. To verify the driver in Windows 3.x, go to the Control Panel and choose Printers. For Windows 95 or 98, click on Start, go to Settings, choose Printers. Make sure that the driver you have selected as your default printer is compatible. You should have one of the drivers listed in Chapter 1 of your User's Guide. If you are using an IBM Proprinter driver, make sure that the default setting on the printer is in IBM mode. Try printing again. If you are still getting garbage, disable the Windows Print Manager. In Windows 3.x, go to the Control Panel, choose Printers, and remove the "x" from the box in front of Use Print Manager, then click Close. For Windows 95 or 98, click Start, go to Settings, choose Printers, point to the default printer then right click once on your mouse. Select Properties, go to the Details tab, click on the Spool Settings button, and choose the option "Print directly to the printer," click OK to exit the Properties window. Click OK again to save the new setting, exit the Printers window, then restart Windows 95 or 98. Try printing again. If this does not resolve your problem, take the cable and printer to another computer to determine if the problem is hardware related. If the printer prints fine from another computer, have your computer's port tested.

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