Epson Stylus Photo 870 Ink Jet Printer

Selected FAQ

Q:
How do I install my ink cartridge for the first time?
A:
Please refer to your Start Here Guide. First Ink Cartridge Installation (takes approximately two minutes) - Turn the printer on. The power light will flash. The ink out lights will come on, and the ink cartridge holders will automatically move left to the installation position. If the cartridge holders do not move to the installation position, press the orange ink change button. Unwrap the ink cartridges then remove the yellow tape seals from the black and color ink cartridges. Do not remove the blue label from the top of either ink cartridge. The ink in a cartridge missing the blue label will be exposed to air and will thicken such that print head clogging and possible print head failure can occur. If the blue label has been removed from an ink cartridge, the cartridge will not function correctly and it will need to be replaced. More importantly, to avoid potential damage to the printer, do not install a cartridge from which the blue label has been removed. Install the cartridges into the printer. The black ink cartridge goes on the left and the color ink cartridge goes on the right. After the ink cartridges have been inserted into their holders, push down the ink cartridge clamps until they lock in place. Press the orange ink cartridge replacement button (located behind the control panel under the top cover) to begin charging the ink delivery system. Charging can take up to two minutes and is complete when the power light stops flashing. Caution: If the blue label has been removed from the ink cartridge, do not install the cartridge. If you have already installed it, even if the printer is printing correctly, change the cartridge immediately. If you have already installed the cartridge and now the nozzle check will not print completely even after running a few cleaning cycles, the printer may need service and you should contact Epson Technical Support for assistance.

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