Epson Stylus Photo Ink Jet Printer

Selected FAQ

Q:
I installed the printer on my Macintosh , but when I close the Chooser I get the error "Cannot identify your printer correctly. Make sure your printer is on and properly connected. Then use the Chooser to select the printer and port". What should I do?
A:
Check to make sure the printer in on-line and ready to receive data. The printers power light should be on solid. Confirm that the Chooser port and the port on the printer are the same and the cable is connected at both ends. Make sure the cable is a serial cable (Belkin F2V024-06 serial cable is recommended), not an AppleTalk cable. Remove switch boxes or any other devices that are part of the connectivity, so the only connection between the printer and the Macintosh is the serial cable. Try to select the printer again. If the problem persists, there may be an extensions conflict. Set the computer for minimal system extensions and enable the printer driver, restart the system and try to select the printer again. Also, the driver may have become corrupt. You will need to remove and reinstall the driver. To remove the driver, save any open files, then exit all applications. Open the Hard Disk, the System Folder, then the Extensions folder. In the Extensions folder, find the Epson Folder, the Epson Monitor2, the EPSON Stylus (EX), and the EPSON Stylus (AT) files. Drag the folder and the three files to the trash, then empty the trash. The driver files have now been removed. Restart the Macintosh while holding down the Shift key (starting with Extensions off). If your reinstalling the driver from a CD-ROM, leave the "Apple CD-ROM" extension enabled. After the Macintosh restarts, reinstall the printer driver. If there is still a problem, verify your system meets the minimum system requirements. If this does not resolve the problem, contact the EPSON connection for assistance.

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