Epson Stylus C42UX Ink Jet Printer

Selected FAQ

Q:
What error conditions are indicated by the printer's lights?
A:
Please refer to the following table for error conditions:

Lights Possible Cause
Why is the Green Power light flashing? The printer is receiving a print job, replacing an ink cartridge, charging ink, or cleaning the print head.
Why is the Red Error light on? Your paper ran out, ink ran out, or paper is jammed. You may also see a message on your screen.
- If paper is out, load more paper, then press the Maintenance button to resume printing.
- If paper is jammed, press the Maintenance button to eject the paper. If that doesn't work, turn off the printer, open the cover, and pull the paper out from the front, including any torn pieces. Then turn on the printer, reload paper, and press the Maintenance button.
- If you see an ink out message on your screen, you need to replace one of your ink cartridges.
Why is the Red Error light flashing? One of the ink cartridges is low. Make sure you have a replacement cartridge. To determine which cartridge is low, check the ink level.
Why is the Green Power light off and the red Error light on? Paper may be blocking movement of the print head. Turn off the printer, open the cover, and remove any jammed paper or other foreign objects. Then turn the printer on again. If the lights are still on, contact your dealer or EPSON.
Why are the Green Power light and red Error light flashing? The printer may have an internal error. Turn off the printer, wait a few seconds, and turn it on again. If the lights are still flashing, contact your dealer or EPSON.
Why is the Green Power light on and red Error light on after installing an ink cartridge? One of your ink cartridges is installed incorrectly. Remove and reinstall the cartridge.

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