Epson Stylus Photo 820 Ink Jet Printer

Selected FAQ

Q:
Only garbled text is printing with my PC or Mac. Why?
A:
The interface cable may not be securely connected. Turn off the printer and computer. Disconnect and reconnect the cable on both the printer and computer. Make sure the printer is directly connected to the computer and not through a pass through device such as a switchbox. Make sure the printer cable is fully-shielded and meets the printer's specifications. If you are using a PC, try printing a screen from a DOS prompt. If the DOS print screen is garbled, try using a different printer cable. If you are only experiencing the issue when trying to print from Windows (but the DOS print screen prints OK), make sure you are using the correct driver. Select the Stylus Photo 820 as your default printer driver. Check for and delete any stalled print jobs. If you are using a Macintosh make sure you always leave the printer turned off until the Macintosh is fully booted.

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