Epson Stylus Color 740i Ink Jet Printer

Selected FAQ

Q:
How can I get the highest quality prints from my printer?
A:
Verify that you are using the correct printer driver for your printer model. Make sure that the printer's paper adjust lever is set to 0 for regular paper and + for envelopes or thicker media. If MicroWeave is off, turn this feature on. If High Speed is on, turn it off. Make sure the Media Type setting matches the paper or media loaded. Also, the Halftoning and Color Adjustment Mode options may be set incorrectly for your document type. Let the printer driver automatically select the settings for the best quality. The paper you are using may be damaged, old, dirty or loaded incorrectly. Remove the paper and reload a new stack ensuring that the printable side is face up. If your output is faint, check the printer driver to make sure you have selected a print resolution other than Economy. For vertical banding (white or colored lines running through an image or text) or rough or grainy images, run the Print Head Alignment utility to align the print heads. If the image does not contain the colors you expected, the color settings on your application software may need adjustment. Refer to your software documentation for help on adjusting colors. If the previous steps do not resolve the issue, the print head nozzles may be clogged. From the Utility section found in the EPSON printer driver, print a nozzle check and examine the printed dot pattern. Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If there are gaps in the dot pattern, clean the print heads by running the head cleaning utility in the printer driver. Then, print another nozzle check. The nozzle check and head cleaning are recommended as a cycle in order for the head cleanings to be most effective. If there are still gaps in the dot pattern, continue with another cycle. Perform up to 6 cycles if necessary. If the nozzle check prints completely, and you're still experiencing a problem, make sure you are using the most current version of the printer driver. You can obtain the latest printer driver from the EPSON web site. The resolution of your image may also be set too low. Increase the image resolution using your image-editing software, or decrease the size of the image. Another troubleshooting test to try is moving the printer to another computer with a different printer cable. This will eliminate the possibility of a defective printer cable, parallel port, or software issue. If you're still experiencing a problem, try replacing the ink cartridge and make sure you are using a genuine EPSON ink cartridge which has an EPSON label on top of it. If the EPSON label has been removed from the ink cartridge, do not install the cartridge. Using an ink cartridge which does not have the EPSON label on it may damage the printer. If you have already installed a cartridge which is missing the EPSON label, or if a previously installed ink cartridge was missing its EPSON label at the time it was installed, and now head cleanings do not help the nozzle check pattern to print completely, your printer may require service and you should contact the EPSON Connection for further assistance

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