| Selected FAQ |
Q: |
The print head hits against the side of the printer. How can I fix this? |
A: |
Try a factory reset on the printer. * Ensure that the printer cable is disconnected from the rear of the printer. 1. Turn the printer off. 2. Press the printer's power button while holding down the LOAD/EJECT & CLEANING buttons until the Paper Out light begins to flash, then release the LOAD/EJECT & CLEANING buttons and press the LOAD/EJECT button. ![]() Note: This does not reset the printers counters. If the reset fails to correct the problem, then the printer should be serviced. The Stylus Color 600 has a 2 year factory warranty in the USA. For information on the closest service locations, please submit the following information via the Internet Technical Support E-form. Name: Address: City: State: Zip: Phone #: Printer serial #: Product: Detailed Description : Place of purchase: Date of purchase: For faster service please provide the above information to our Telephone Technical Support. |