Epson Stylus Color IIs Ink Jet Printer

Selected FAQ

Q:
This is a brand new printer. Why won't it do a self-test?
A:
Verify that the correct procedure for printing the selftest has been performed. This problem is commonly caused by not holding down the required button long enough. Power on the printer while holding down the ALT button until the data light comes on and the printer starts to load the paper. If the printhead is moving back and forth but there is no ink on the page, press pause, then turn the printer off. Perform two cleaning cycles; (COLOR Cleaning) Press the PAUSE button, then ALT and Pause, or (BLACK Cleaning) Press the PAUSE button, then ALT and Pause. Try performing the selftest again. If selftest still shows no ink on the page, ensure that the ink cartridges have been properly installed. Follow the procedures for replacing the ink cartridges and try lifting the print head locking lever and snapping it down firmly to ensure that you have broken the cartridge seal. You should hear a good solid click. Try the selftest again. If the problem persists, contact the place of purchase for an exchange or have the printer sent in to be serviced.

Was this helpful? Yes No Didn't Apply

Viewed FAQs

Return to Main FAQs Page