Epson Stylus Color Pro-XL Ink Jet Printer

Selected FAQ

Q:
I am getting the error, "Encountered error while processing band data, spool file is corrupt" when printing from my PC. How do I clear this?
A:
Turn the printer and the PC off and then back on. If you are using Print Shop Deluxe, choose File, Preferences from the Print Shop menu and remove the check mark from "Fast Bitmap Printing Direct To Port." Using the printer User's Manual as a guide, check the Spool Manager setup to make sure the correct settings are enabled. Check to see if Spool Manager is Held. Delete any queued print jobs and remove the check mark from the word "Hold" under the "Queue" menu. Ensure that an "X" is in the "Use Print Manager for this port" box. Make sure the spool directory is spooling in a directory other than C:\WINDOWS\TEMP, C:\TEMP, C:\DOS, or any software application directory, by checking the spool directory specified in the Spool Manager. If the spool directory is listed as any of the preceding directories, create a unique spool directory such as C:\COLOR or C:\SPOOL (or a directory name that you prefer) on your root directory. You can create a new directory on your root directory from File Manager in Windows or from the MS-DOS Prompt. Change the spool directory in the Spool Manager to the new directory in both the Queue/Setup and in Options/Default Spool Directory. Try printing again. If you get the same error message, reinstall the printer driver and try printing again. If the condition persists, obtain a replacement printer driver available from the EPSON Internet web site or call the EPSON Connection.

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