Epson Stylus Color Pro-XL Ink Jet Printer

Selected FAQ

Q:
I am printing from a Windows application. The printer was printing fine a minute ago and now nothing will print. How can I correct this?
A:
First print a self test page to determine that the printer is operating properly. If the self test page looks fine, check the Stylus Color Pro XL spool manager to make sure the correct settings are enabled. Check to see if the printer is held. If the printer is held, click Queue, then Setup. Note the spool directory, verify "Spool to local printer" is selected, enable "Use Print Manager for this port," and click "OK." To take the printer off of Hold, select EPSON Stylus Color Pro XL, click Queue then click the word "Hold" to remove the check mark. This is the most probable solution. Try printing from Windows. If the problem persists, make sure the spool directory is spooling in a directory other than C:\WINDOWS\TEMP, C:\TEMP, C:\DOS, or any software application directory, by checking the spool directory specified in the Spool Manager. Create a special spool directory such as C:\SPOOL (or a directory name that you prefer) off of the root directory from either FileManager or the DOS prompt. Change the spool directory in spool manager to C:\SPOOL in both queue setup and options. This normally corrects the problem. Refer to the User Manual for complete information about the spool manager.

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