Epson Stylus Color II Ink Jet Printer

Selected FAQ

Q:
If I have a stack of paper in the paper tray when I turn on my printer, all the sheets are pulled into the printer at the same time causing a paper jam. How can I correct this?
A:
Turn the printer OFF and carefully remove any jammed paper from the printer. Reinstall paper into the printer by first fanning the stack of paper and inserting it into the paper tray. Do not force the paper into the tray, let the paper drop in and rest on the paper stop. If you force the paper in too far it will come in contact with the platen roller, causing the printer to grab the entire stack when the printer is turned on. Make sure that the paper thickness lever is set to single sheets, not envelopes, and the thickness adjustment lever is set to 0. Power the printer ON. If the problem still persists, try a fresh stack of paper. If the printer is located in a humid environment, the paper may be collecting moisture from the air causing the pages to stick together.

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