Epson GT-10000

Selected FAQ

Q:
Why can't I start EPSON Twain Pro?
A:
Make sure the scanner's READY light is on. Check to make sure your cable is securely connected to both the scanner and computer. Turn both the scanner and computer off, then turn on the scanner before you turn on the computer. Make sure the SCSI interface board is installed correctly in your computer. Check that your system recognizes your scanner and SCSI board. Check the System Device Manager in the Windows Control Panel. For Windows NT, check the SCSI Adapters dialog in the Windows Control Panel. Check for conflicts in your SCSI ID setting, I/O address, the interrupt setting for your SCSI board, and other settings. For information about the SCSI ID setting, see Connecting to a SCSI Interface in your User's Manual. For information about choosing other settings, see your computer manual. If your computer has the scan server loaded at startup then TWAIN Pro cannot be used, TWAIN Pro Network must be used. If you have more than one scanner connected to your computer, make sure the GT-10000 is selected as your default scanner. For Windows 98, check the Utility tab on the GT-10000 Properties window. For Windows 95 or NT, check the EPSON TWAIN Pro window. Make sure you selected EPSON TWAIN Pro as your TWAIN source. If none of these solutions help, uninstall your software, then reinstall it. See the instructions for uninstalling software in your user's manual.

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