Epson Perfection 2400 PHOTO

Selected FAQ

Why won’t my system recognize the USB port?
The USB interface is not supported by Windows 95 (including OSR-2.x) or Windows NT, you must have Windows ME, Windows 2000, Windows XP or Windows 98 factory-installed full edition.

The scanner must be connected to a built-in (root) hub or first tier hub only. If the scanner is attached to a built-in root hub and the scanner isn't recognized, check the computer's user manual and to see if the USB port needs to be enabled in the computer's setup. If the scanner is attached to a first tier hub, that hub must be self-powered (i.e.: an AC adapter should be attached). Be sure to use the USB cable that came with your scanner.

Turn off both the scanner and your computer. Then turn on your scanner before you turn on the computer.

If you're connected to a USB hub, try connecting the cable to the computer's USB port.

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