Epson Stylus NX125 All-in-One Printer

Selected FAQ

Q:
What should I do if the printout has incorrect or missing colors?
A:
The problem could be due to a software setting, the all-in-one's condition, or the paper you're using. Check the following:

  • Make sure the paper Type or Media Type setting matches the paper you loaded.


  • Make sure Black/Grayscale is not selected in your Windows, Mac OS X 10.4, or Mac OS X 10.5 and 10.6 printer software.


  • For best results, use genuine Epson ink and paper.


  • The print head nozzles may need cleaning.


  • The ink cartridges may be old or low on ink, and you may need to replace them.


  • Try turning off Fix Photo in the printer software.


  • With Mac OS X 10.4 or Mac OS X 10.5 and 10.6, try using Automatic mode.


  • Try changing the Gamma setting in your Windows, Mac OS X 10.4, or Mac OS X 10.5 and 10.6 printer software.


  • Use a color management system. Try using the ICM (Windows) or ColorSync (Mac OS X 10.4) setting.

    In Mac OS X 10.5 and 10.6, you can select ColorSync from the Color Matching pop-up menu.


  • After you print, the colors on your printout will take some time to set as the ink dries. During this time, the colors may look different than you expect. To reduce the drying time, avoid stacking your prints on top of each other.


  • In Windows, try enabling or disabling the Allow Applications to Perform ICM Color Matching setting. To access this setting, click the Speed & Progress button in the Maintenance tab of the printer settings window.


  • On a Macintosh, change the Color setting to Color in the Print Settings menu.


  • After you print, the colors on your printout will need some time to set as the ink dries. During this time, the colors may look different than you expect. To reduce the drying time, avoid stacking your prints on top of each other.
Published: March 25, 2010

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