Epson B-310N Business Color Inkjet Printer

Selected FAQ

The colors in the image on my monitor do not match the output from my printer. What's wrong?
Your monitor and the printer use different technologies to represent colors, so your printed colors can't match your screen colors exactly. Try increasing your monitor's color palette to view a greater range of colors, and then try the following:

  • For Windows, clear the Grayscale setting in the Advanced window in your printer driver.

    For Mac OS X, change the Color setting to Color in the Print Settings menu in the Print window.

  • Adjust the color settings in your application or in your printer driver settings.

    For Windows, check the settings in the Advanced window.

    For Mac OS X, check the settings in the Print Settings dialog from the Print dialog.

  • Run the Head Cleaning utility. See Cleaning the Print Head.

  • Check the ink cartridge status. See Checking the Ink Cartridge Status.

    If the graphic indicates that the ink is low or expended, replace the appropriate ink cartridge. See Replacing an Ink Cartridge.

  • If your paper runs out, replace it as soon as possible. If the printer is left without paper for a long period of time, the colors of your next print job may be incorrect.
Published: March 17, 2010

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