Epson WorkForce 520 All-in-One Printer

Selected FAQ

Q:
What should I do if my printout contains incorrect or garbled characters?
A:
If you're using Windows, try the following:

  • Make sure you selected the correct printer in the application you're printing from.


  • Clear any stalled print jobs from the Windows Spooler by following these steps:

    1. Do one of the following:

      Windows Vista: Click , and select Control Panel (or point to Settings and then select Control Panel). Select Printer (under Hardware and Sound) or Printers.

      Windows XP: Click Start, and select Control Panel (or point to Settings and then select Control Panel). Select Printers and Other Hardware (if available) and then Printers and Faxes..


    2. Right-click your printer and select Open.


    3. Right-click any stalled print jobs you see and select Cancel.


If the printer is connected to a computer or network with a USB or Ethernet cable, check the following:

  • Make sure the cable meets the requirements.


  • If you're using a switch box or USB hub, connect the printer directly to your computer.


  • Turn off the all-in-one, check that the USB or Ethernet cable is securely connected, turn the printer back on, then try printing again.


  • Try using a different cable.
Published: May 6, 2010

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