I am unable to scan using the thumbnail preview. What should I do?
Try the following:
If you are using Full Auto Mode and Office Mode, the thumbnail preview is not available. Change the scan mode to Home Mode or Professional Mode. See Selecting an Epson Scan Mode for details.
If you are scanning images with a very dark or bright background, use normal preview and create marquees on the area you want to scan. See Previewing and Adjusting the Scan Area for details.
If you are scanning a film strip including both panoramic and regular size images, the panoramic images are not previewed. For the panoramic images, use normal preview and create marquees on the area you want to scan. See Previewing and Adjusting the Scan Area for details.